![]() ![]() For more information, see End of support resources for Office. Important Running Microsoft 365 Apps on these older operating systems isn't supported. Some older operating systems, such as Windows 7 SP1, Windows Server 2008 R2, and Windows Server 2012, require an update to enable TLS 1.2 by default. To activate Microsoft 365 Apps, TLS 1.2 must be enabled on the operating system. General troubleshooting Activating Microsoft 365 on Windows 8.1 or earlier You can download and run the Microsoft Support and Recovery Assistant to install Microsoft 365 Apps in shared computer activation mode. Otherwise, start with the General troubleshooting section. ![]() Share computer activation on RDS, VDI, or CitrixįSLogix issues with shared computer activation If you’re encountering a specific error message, or you’re using RDS, VDI, Citrix, or FSLogix, you can go directly to the appropriate section: If you're having problems getting shared computer activation to work when you deploy Microsoft 365 Apps to shared computers in your organization, try the following to fix the problem. ![]()
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